Frequently Asked Questions
Everything you need to know about McDavid EU products, shipping, and returns.
How do I determine the correct size for my protective gear?
Each product page features a specific size chart. To ensure the best fit and maximum protection, measure the circumference of the relevant body part (e.g., knee or elbow) and match it to our guide. If you are between sizes, we generally recommend sizing up for comfort.
What countries does McDavid EU ship to?
We ship to most countries within the European Union. Delivery times and shipping costs vary depending on the destination country. You can view the specific rates and estimated delivery windows at the checkout page.
What is your return policy for sports medical products?
We offer a 30-day return policy. Products must be returned in their original packaging, unused, and with all tags attached. For hygiene reasons, certain medical-grade items cannot be returned if the sealed packaging has been opened.
How should I wash my McDavid compression apparel and braces?
To maintain the integrity of the fabric and HEX technology, we recommend hand washing in cold water with a mild detergent. Avoid bleach and fabric softeners. Always air dry; do not use a tumble dryer or direct heat sources.
What payment methods do you accept?
McDavid EU accepts a wide range of secure payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific providers like Klarna and iDEAL.
Are McDavid products covered by a warranty?
Yes, all our products are covered against manufacturing defects for a period of one year from the date of purchase. This does not cover normal wear and tear or damage caused by improper use or care.